Firestone Complete Auto Care
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Google Reviews
B HowardAnother great visit! Anitra and her team always get me right. They keep me informed and educated about what my vehicle needs. If you're looking for great service and Southern hospitality checkout this Firestone location. 🤗
Jul 23, 2026 · Google Review
Oak Forest AudioAnitra took great care of vehicle and documented my issue Apparently, I ran over a large chunk of metal that got lodged into my tire, which caused it to blow out completely. The team here were able to source the tires locally and gave me a very competitive price both for the labor and the materials themselves. The quality of work was excellent. The staff was professional, made good recommendations and asked me before any additional charges or services. Highly recommend this location!
Oct 6, 2026 · Google Review
M SCalled last minute needing a tire plug/patch Ms. Mia did an excellent job pulling a nail out and also getting my tire plugged up. & I also got an excellent quote for a pair of replacement tires with wear tear and repair coverage. The staff here were all pleasant, very professional and courteous. Made helpful recommendations and consistently checked in with me on what I wanted to do regarding next steps during the initial assessment process As the original recommendation was to replace it and not risk pulling the nail out given that it went sideways But again with consent and permission, I let Ms.Mia do her thing and sure enough she got it taken care of for me!! Will likely be returning in the future for additional service/repair needs. My experience with this team was a stark improvement over the last few visits I’ve had with any Firestone down in Charleston proper.
Sep 18, 2026 · Google Review
Jhonrie ClaroExcellent service from Firestone! They took great care of my car and made the whole process so easy. A special thank you to Atala, who assisted me throughout the process. She contacted my tire insurance and handled everything smoothly and professionally. I really appreciated how helpful, courteous, and efficient she was. The whole experience was stress-free. Thank you, Atala and Firestone, for taking such great care of my car!
Oct 1, 2026 · Google Review
Martin Crichlowboth the manager at Firestone “Anitra” and the Mechanic AJ were outstanding! They were very clear on what needed to be done for my truck tires, my alignment my tire replacements and also the replacement of a damaged brand new tire. All we’re handled in with excellent customer service, friendly and courteous manner. I definitely look forward to coming back this my second visit today and look forward to future service from this particular location.
Sep 12, 2026 · Google Review