LINCARE
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Google Reviews
Care2121Local office is okay with friendly staff. However, when i picked up CPAP equipment, compliance requirements was not explained. I kept getting persistent calls from Main office reminding me to order supplies. When you take the call they keep suggesting things to order, almost to the point of coercion. When you do order something they say they are writing that the item is worn out to appease Medicare. After I ordered, my mask really did tear. I called to see if order could be expedited, they told me order could not be placed because i was out of compliance. I asked why that was not explained to me and was told it was in the paperwork I signed when I picked up equipment. The out of compliance issue was i needed to have a doctor visit. I arranged a doctor visit the next day and while I was there they sent update to Lincare. I waited two days and called Lincare again to see if order could be expedited because now my mask is torn beyond use...air keeps escaping. They said they had not received info from doctor and needed doctor's fax number, which I provided (I can't believe in this day and age, they are using Fax). They told me that after they receive doctor's notification, they will notify me and I can reorder. Part of compliance is how much I use the machine. With a torn mask keeping me from using it, and not knowing how long it will take for replacement, it will be hard to maintain compliance. Every person I have dealt with could not care less about my issue. They are very abrupt and do not offer assistance with issues outside their canned answers. CPAP is hard enough to deal with adjusting, cleaning and discomfort interrupting sleep. Then when this terrible level if service makes it even more aggravating and undesirable.
May 21, 2026 · Google Review
William GoodwinMom came to visit for the summer from out of state and the folks at Lincare truly helped make it happen! Thank you for handling the last minute requests and making everything so simple. Y’all have a good one!
Aug 22, 2025 · Google Review
Rhonda JonesMelissa and Desiree helped my client with no delay.Please let them assist you with your oxygen needs.
Feb 28, 2025 · Google Review
A HolmesCustomer sercice is wonderful, they always call in advance to order my CPAP supplies, would recommend
Feb 16, 2025 · Google Review