Innovative Sight & Sound - Home Theater & Automation
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Google Reviews
Catherine EInnovative completed a comprehensive installation for us: wifi, audio, and fire and security. The entire experience was fantastic from start to finish. The team was responsive, thorough and incredibly patient with all of our questions as well as our construction and work schedules. They listened to our specific needs, assessed our layout and figured out the right equipment and placement to ensure the best fit for our needs. A huge shoutout to Josh in particular for being so responsive and accommodating with our questions and concerns and meticulously working through our needs. Highly recommend this team to anyone looking for home tech integration!
Sep 18, 2026 · Google Review
Zoe KI can’t say enough good things about Innovative Sight & Sound. From start to finish, they have been incredibly responsive, knowledgeable, professional, and easy to work with. Their communication is always clear, and their level of accessibility and customer service really sets them apart. What has impressed me most is how quickly they respond when there is an issue. On the occasions I’ve needed something addressed at the house, they’ve been incredibly quick to get someone out there and take care of it. They also actually pick up the phone when you call — even on weekends. I recently had an issue over a weekend, and they were immediately accessible, responsive, and willing to help. That kind of service is becoming very hard to find. Their team really knows their stuff, but just as importantly, they take the time to explain everything clearly and make sure you understand your options. They show up when they say they will, work efficiently, and leave everything clean and organized when they’re finished. It’s rare to find a company that combines this level of expertise with exceptional responsiveness, communication, professionalism, and follow-through. They genuinely care about the quality of their work and, more importantly, about taking care of their customers long after the initial installation is complete. I would highly recommend Innovative Sight & Sound. Five stars across the board and exactly the kind of company you want working in your home.
Sep 14, 2026 · Google Review
susan wallaceI have used the team at Innovative Sight and Sound for my previous and current homes. These guys are truly amazing! Their quality of work is simply not found in Charleston. Their attention to detail and professionalism shows they take such pride in their work. I trust Ryan and his team with any task at hand and can say the end result is perfect. I highly recommend Ryan and the professionals at Innovative. I would give more than 5 stars if I could.
Oct 15, 2020 · Google Review
Matthew BrightInnovative Sight & Sound is a truly awesome company. They completed my theater room as planned. Ryan was very detailed and focused on exactly what I wanted for my home theater room. I provided a budget for them and they made it happen! Their craftsmanship and attention to detail is outstanding. If you are looking to have an awesome theater room for your entire family to enjoy for years to come, look no further! Innovative Sight and Sound is the company you need and want!!! I highly recommend!!
Jul 30, 2015 · Google Review
Mike ThorneFirst Rate experience! From purchase to delivery and installation Ryan helped me to select and ultimately enjoy my new amplifier. All services were professional and customized to my needs. Despite the fact that my purchase was relatively small as compared to the systems Innovative installs, I was treated like royalty. Installation was prompt and on time. Ryan helped me to remove my old components with care before setting up my new system. He took the time to configure the components and explain the system and operation to me while making sure everything was working properly! Before leaving he offered to help me carry my old equipment upstairs for storage. Ryan has remained responsive to any subsequent questions with informed and prompt and replies. I would highly recommend Innovative to my friends and family.
Feb 13, 2015 · Google Review